FAQs

Why is the Pancho Bottle more expensive than other water bottles in the market?

The Pancho Bottle may seem pricey compared to some other water bottles on the market. However, this is because we use only premium, BPA-free and chemical-free materials that are completely safe for your pooches. Additionally, we provide a complimentary extra plug with each purchase, ensuring you never have to buy a replacement bottle when the original plug wears out over time. While the upfront cost may be higher, the Pancho Bottle is a long-lasting, high-quality product designed with your pet's health and your convenience in mind. We believe the investment is well worth it for a reliable, durable water bottle you can feel good about using.

What materials is the Pancho Bottle made from?
The Pancho Bottle is constructed using premium, pet-safe materials including stainless steel, SK plastic, and ABS plastic. These durable materials are BPA-free and do not contain any harsh chemicals that could potentially harm your pooch.

Do you offer free delivery?

Yes, we offer free shipping on all orders above £35.

Is Pancho the Pooch packaging recyclable?

Our boxes are fully recyclable and we encourage everyone to always recycle these.

Do you accept returns?

Yes, we accept returns up to 14 from the delivery of the order. 
If you’re unhappy with any part of your order, please do not hesitate to email info@panchothepooch.com and we will try our best to help.